How do we stand out from others

TaxiCo is an online booking platform specializing in private transfers to airports, train stations, hotels, as well as long-distance journeys. It allows users to book a licensed and insured professional driver in advance, at a fixed and transparent rate with no hidden fees. Customers can choose from a wide range of vehicles tailored to their needs.

TaxiCo works as an online platform for booking private transfers in advance, typically for airport, train station, hotel, or city-to-city transportation. Here’s a breakdown of how it works:

🚗 How TaxiCo Works – Step by Step

1. 🖥️ Booking Online
   • Go to taxico.be.
   • Enter your pickup and drop-off locations, date, time, and number of passengers/bags.
   • Choose a vehicle type (Economy, Standard/First Class, Van, etc.).
2. 💳 Fixed Price & Payment
   • Get a fixed, all-inclusive fare (includes waiting time, tolls, etc.).
   • Pay securely online (credit card or other payment options).
   • No hidden charges.
3. 🚘 Driver Assignment
   • A local, licensed, and insured professional driver is assigned to your trip.
4. 📍 Pickup & Ride
   • The driver waits at the agreed meeting point (e.g., arrivals hall with a name sign).
   • Flight delays? TaxiCo claims to monitor flights and adjust pickup times accordingly.
   • The ride proceeds to your destination with no additional stops unless arranged.
5. 📞 Support
   • Customer service is available before and during your ride.
   • Cancellations or changes can be made according to our policy (typically 24–48 hours in advance).

No, TaxiCo does not charge an extra booking fee — the price you see at checkout is typically a fixed, all-inclusive fare.

What’s Included in the Price:

• Base fare for the transfer
• All tolls, taxes, and fees
• Driver wait time (usually includes 30 minutes for airport pickups)
• Flight monitoring and adjustments
• Luggage handling (within specified limits)

Exceptions / Possible Extra Charges:

While there’s no separate booking fee, you might face additional charges if:

• You change your destination or extend the trip during the ride
• You bring more luggage or passengers than declared
• You delay beyond the free wait time (e.g., over 60 min at the airport or 15 min elsewhere)
• You cancel outside the free cancellation window (usually 24–48 hours before pickup)

When booking with TaxiCo, you’re asked to provide your phone number and/or flight number for the following practical reasons:

📱 Phone Number — Why It’s Needed

1. Driver Contact:
   Allows the driver to call or message you if they can’t find you, or if your pickup location changes.
2. Real-Time Updates:
   You may receive SMS or WhatsApp updates about your ride status, such as driver assignment, delays, or arrival time.
3. Emergency Communication:
   In case of any issues (delayed arrival, etc.), the service or driver can reach you quickly.

✈️ Flight Number — Why It’s Important

1. Flight Tracking:
   TaxiCo uses your flight number to monitor real-time delays or early arrivals, ensuring your driver adjusts their timing accordingly — especially helpful for airport pickups.
2. Terminal & Gate Info:
   Helps the driver know which terminal or gate to wait at, reducing confusion and saving time.
3. Wait Time Adjustment:
   Avoids missed connections and unnecessary waiting charges by syncing pickup with your actual landing time.